At UrjaCone, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, solar solutions, and government subsidy assistance programs.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Phone number
- Email address
- Address (for site inspection and installation)
- Identity details (if required for government subsidy schemes)
b. Technical Information
- IP address
- Browser type and device information
- Website usage data (cookies, analytics)
c. Service-Related Information
- Property details for solar installation
- Electricity consumption data
- Documents required for subsidy applications (e.g., PM-KUSUM, Surya Ghar Yojana)
2. How We Use Your Information
We use the collected information for purposes including:
- Providing solar energy solutions (rooftop, commercial, pumps, fencing, geysers)
- Assisting with government subsidy applications and documentation
- Conducting site surveys and feasibility analysis
- Improving our services and customer experience
- Communicating updates, offers, and service-related notifications
- Ensuring compliance with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
- Government authorities for subsidy processing
- Authorized partners, vendors, and installation teams
- Financial institutions (if financing options are availed)
- Legal authorities when required by law
All third parties are obligated to maintain confidentiality and use data only for intended purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Data loss or misuse
- Alteration or disclosure
Despite our efforts, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Understand user preferences
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or updates
- Request deletion of your data (subject to legal requirements)
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
7. Retention of Data
We retain your information only as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes and enforce agreements
8. Third-Party Links
Our website or communications may contain links to third-party websites. UrjaCone is not responsible for the privacy practices of those websites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
UrjaCone
Ramnagar, Uttarakhand, India
Phone: +91 84492 80548
Email: info@urjacone.com
By using our services, you agree to the terms outlined in this Privacy Policy.